PRIVACY POLICY

FindCheapHotels.co.uk is operated by the FindCheapEverything LTD family (UK Company number: 16467887) and The Co Universe LTD (Company number: 16368736), registered in England and Wales.

When we mention "we", "us", or "our" in this policy, we are referring to the relevant company responsible for processing your data. We are the data controller responsible for this website under the UK General Data Protection Regulation (UK GDPR).

Changes to the privacy policy and your duty to inform us of changes: We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Because we function strictly as a travel resource and comparison directory—and not a direct booking agent—the data we collect is minimal and mostly relates to how you interact with our website.

Information We DO Collect:

• Usage Data: Information about how you use our website, such as the pages you visit, the time spent on those pages, page interaction information (scrolling, clicks), and the outbound affiliate links you click.
• Technical Data: Your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and the device you use to access this website.
• Communication Data: If you email us or contact us directly, we collect your email address, name, and any information you voluntarily provide in your message.

Information We DO NOT Collect:

• Financial Data: We never ask for your credit card, bank account details, or payment information. All bookings and payments are handled securely by external third-party providers.
• Special Categories of Data: We do not collect any details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, or health data.

Children's Privacy:

This website is not intended for children under the age of 18, and we do not knowingly collect data relating to children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our servers immediately.

Under UK data protection laws, we are required to state the legal basis for processing your personal data. We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

• To improve our website (Legitimate Interest): Analysing Usage and Technical Data helps us understand what travel guides are popular, troubleshoot issues, and improve our website's user experience.
• To administer and protect our business (Legitimate Interest & Legal Obligation): This includes data analysis, testing, system maintenance, support, reporting, and hosting of data, as well as protecting against fraud.
• To manage affiliate tracking (Legitimate Interest & Consent): When you click out to a booking provider, we use tracking links (cookies) so the provider knows you came from us. Where legally required, we rely on your consent to place non-essential cookies. Otherwise, tracking outbound clicks to ensure we receive our commission relies on our legitimate commercial interests.
• To respond to your queries (Legitimate Interest): If you contact our team, we use your Communication Data to reply to you and provide customer support.

We do not sell your personal data to any third parties. However, we may share your data with trusted third parties for the purposes set out above, including:

• Service Providers: Companies acting as processors who provide IT and system administration services, website hosting, and analytics (such as Google Analytics).
• Affiliate Networks & Partners: To track clicks and attribute sales so we can earn our commission, we work with affiliate networks (like Expedia, Agoda, and Awin). When you click an external booking link, they may collect your IP address and device information to log the referral.
• Professional Advisers: Including lawyers, bankers, auditors, and insurers based in the UK who provide consultancy, banking, legal, insurance, and accounting services.
• Legal Authorities: HM Revenue & Customs, regulators, and other authorities based in the UK who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

Some of our external third parties (such as analytics providers and global affiliate networks) are based outside the UK, so their processing of your personal data will involve a transfer of data outside the UK.

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
• Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK (Standard Contractual Clauses).

Our website uses cookies and similar tracking technologies to distinguish you from other users. This helps us provide you with a high-quality experience and allows us to improve our site.

Affiliate Cookies: Find Cheap Hotels is funded through affiliate marketing. When you click a button to view deals on third-party sites (like Expedia or Agoda), a small file (cookie) is placed on your browser. This cookie simply tells the third-party provider that you found them via our website. If you subsequently make a booking, this cookie ensures we are credited with a small commission at no extra cost to you.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Our website is explicitly designed to link you to external travel agencies and hotel booking platforms. This Privacy Policy only applies to FindCheapHotels.co.uk.

Disclaimer of Liability: Once you click an outbound link and leave our site, we have no control over that external website. We do not act as the merchant of record, nor do we process your booking. Consequently, we accept absolutely no liability for the actions of third-party websites, including but not limited to: booking failures, payment processing issues, customer service disputes, or third-party data breaches.

We are not responsible for their privacy statements or the data they collect. We strongly encourage you to read the privacy notice and terms of service of every external website you visit before entering your payment details.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. Typically, standard analytical usage data is kept for up to 26 months before being automatically and securely deleted.

Under UK data protection laws (UK GDPR), you have rights in relation to your personal data, including the right to:

• Request access to your personal data (a "data subject access request").
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data when there is no good reason for us continuing to process it.
• Object to processing of your personal data where we are relying on a legitimate interest.
• Request restriction of processing of your personal data.
• Request the transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us. You will not have to pay a fee to access your personal data, though we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

If you have any questions about this Privacy Policy, our data practices, or if you would like to exercise your rights, please reach out to our team.

Email us at:
mail@findcheaphotels.co.uk

Registered Address:
FindCheapEverything LTD
1st Floor, 36-40 West Parade
Halifax, HX1 2TE
United Kingdom